Paul Levy, the CEO of Beth Israel Hospital in Boston in a wonderful video on cutting costs and protecting low-wage workers on the PBS (Public Broadcasting System) channel in the US talks about how he got buy-in for change. Saved $16M and 450 jobs from layoffs. He outlines 4 steps for getting buyin for the changes, including using simple language that a doctor can understand in the 3′ she or he has.
1. Transparency,
2. Forum/Town meeting,
3. Be Respectful,
4. Explain logic of decisions in simple language
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