Last Revised: February 1, 2022

Flask Data Ltd (“Flaskdata”) is a company which provides, through its Flaskdata SaaS products , private and secure cloud services for clinical research data management.

The following Privacy Policy applies to any visitor of Flaskdata website, for whatever purpose (such as learning more about our services and products, leaving us a message, etc.)

By visiting or using our website you hereby willingly and completely agree to the terms and conditions set forth in this Privacy Policy and to the use of data as specified. You must also read our Terms of Use prior to visiting or using our website in any manner, as visiting or using our website in whatever manner means you entirely agree to our Terms of Use.

A. Introduction

1. The privacy of our visitors and users is very important to us, and we are committed to safeguarding it.
2. This privacy policy explains how we collect your personal data, what we will do with your personal data, what we do to safeguard your personal data and how you can exercise your rights regarding your personal data.
3. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

B. Credit

This document was created using a template from SEQ Legal (seqlegal.com) and modified by Website Planet (www.websiteplanet.com), and was adapted to fit Flaskdata’s website.

C. Collecting personal information

When using our website, the following types of personal information may be collected, stored, and used, most of which will be provided to us directly by you:

1. information about your computer including your IP address, geographical location, browser type and version, and operating system;
2. information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
3. information, such as your email address, that you enter when you register with our website or personal details you leave on the “Contact Us” page;
4. information that you enter while using the services on our website;
5. information that is generated while using our website, including when, how often, and under what circumstances you use it;
6. information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
7. any other personal information that you send to us.

Pay attention – you are not allowed to send us or disclose any information which does not personally belong to you. By leaving any information on our website you expressly declare that the information you provided us with is yours and belongs only to you.

D. Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

1. administering our website and business;
2. personalizing our website for you;
3. enabling your use of the services available on our website;
4. sending you non-marketing commercial communications;
5. sending you email notifications that you have specifically requested;
6. sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
7. dealing with inquiries and complaints made by or about you relating to our website or any other service we provide to you, such as our SaaS services;
8. keeping our website secure and prevent fraud;
9. verifying compliance with the terms and conditions governing the use of our website (which you are required to read thoroughly prior to visiting our website);

We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

E. Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

1. to the extent that we are required to do so by law;
2. in connection with any ongoing or prospective legal proceedings;
3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing risk);
4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

F. Retaining personal information

1. This Section F sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3. Notwithstanding the other provisions of this Section F, we will retain documents (including electronic documents) containing personal data:

• to the extent that we are required to do so by law;
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing risk).

G. Security of your personal information

1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
2. We will store all the personal information you provide on secure (password- and firewall-protected) servers.
3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

H. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy.

I. Your rights regarding your information

You may instruct us to provide you with any personal information we hold about you or may ask us to delete any of the personal information we hold.

Provision or deletion of such information will be subject to the supply of appropriate evidence of your identity. We will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.

We may withhold personal information that you request us to provide you with or to delete, to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

J. Third party websites

Our website may include hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties. We strongly recommend reading the privacy policies of such third parties before sharing any information on their websites etc.

K. Updating and/or correcting information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We may use session and/or persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

1. we use Google Analytics and Ad words on our website to recognize a computer when a user visits the website / track users as they navigate the website / improve the website’s usability / analyze the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user / target advertisements which may be of particular interest to specific users and so on.
2. Most browsers allow you to refuse to accept cookies—for example:

• In Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
• In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

3. You can delete cookies already stored on your computer—for example:

• In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
• In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”

4. Deleting cookies might have a negative impact on the usability of different websites.

M. Contact Us

If you are in need of further information, explanation or clarification as per our above Website privacy policy, or you want to ask us something about your information that we have, or should you wish to exercise any right regarding your data, please write to us via our Contact Us page on our website.